ChatGPT, Claude and Copilot can't see your quotes, invoices or pipeline until you connect them. Here's how to do it safely.
For UK firms on Microsoft 365 or Google Workspace, with tools like Xero, QuickBooks or HubSpot.
Written by Ben Atkinson, Streamlined Analytics. Steps checked against Claude and ChatGPT's live settings and each provider's help pages, 3 October 2026.
Why it matters
of UK employees have used AI tools at work that their employer hadn't approved.
Microsoft / Censuswide, October 2025
higher productivity for UK small businesses that adopted AI than for similar firms that didn't, and as much as 133% in the study's highest estimate.
University of St Andrews, 2025 (about 10,000 UK SMEs)
of UK businesses say AI is too complex or hard to fit in with their existing systems, which holds them back.
DSIT, AI adoption research, 2026
What's in the guide